Refund policy

Return & Refund Policy

Effective Date: June 13, 2026

At Gabo Baby LLC, all of our products are custom-made to order through our print-on-demand production partner. Because each item is produced specifically for you, we are unable to accept returns, exchanges, or refunds for buyer's remorse, incorrect product selection, incorrect shipping information provided by the customer, or change of mind.

Eligible for Replacement or Refund

If your order arrives with any of the following issues, please contact us within 14 days of delivery:

Item arrives damaged during shipping.
Item has a significant manufacturing or print quality defect.
You receive the wrong item.

To help us resolve your claim quickly, please include:

Your order number.
A clear photo of the product.
A brief description of the issue.

Once your claim is reviewed and approved, we will provide a replacement or issue a refund at no additional cost to you.

Non-Returnable Items

Because our products are custom-made, all sales are considered final. We do not accept returns or exchanges for:

Change of mind
Buyer’s remorse
Incorrect product or model selection
Incorrect shipping address provided at checkout
Normal variations in color caused by screen settings or the printing process

Lost or Delayed Packages

We are not responsible for shipping carrier delays once an order has been shipped. If your package appears lost, please contact us and we will work with the shipping carrier to help resolve the issue.